Industry & Industrial Studies
"Service Productivity Management"Improving Service Performance Using Data Envelopment Analysis (Dea)
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A guide to using the technique to improve service organization performance - Data Envelopment Analysis (DEA). This book outlines the use of DEA as a benchmarking technique. It identifies high costs service units and isolates specific changes to each service unit to elevate their performance. It includes a DEA software CD to run DEA analyses. With 64 black & white illustrations, 63 black & white tables, 64 black & white line drawings. Mixed Media Product, 350 pages. Size: 235 x 155 mm. Weight: 736g.
Author: Sherman, H. David Zhu, Joe
ISBN: 0387332111
Publisher: Springer-Verlag New York Inc.
Date: 2006 (United States)
Readership: Professional & Vocational Industry & Industrial Studies
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"Sunk Costs and Market Structure"Price Competition, Advertising, and the Evolution of Concentration
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Bridges the gap between the generation of game theoretic models that has dominated the industrial organization literature and the traditional empirical agenda of the subject as embodied in the structure-conduct-performance paradigm. With 28 illustrations. Paperback, 592 pages. Size: 228 x 152 mm. Weight: 774g.
Author: Sutton, John
ISBN: 0262693585
Publisher: Mit Press Ltd
Date: 2007 (United States)
Readership: Professional & Vocational Industry & Industrial Studies
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"Autonomous Bidding Agents"Strategies and Lessons From the Trading Agent Competition
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"Intelligent Robotics & Autonomous Agents" series; Contains an overview and analysis of algorithmic advances developed within an integrated bidding agent architecture that emerged from research in a growing domain of AI. With 25 illustrations. Hardback, 256 pages. Size: 239 x 161 mm. Weight: 477g.
Author: Wellman, Michael P. Greenwald, Amy Stone, Peter
ISBN: 026223260X
Publisher: Mit Press Ltd
Date: 2007 (United States)
Readership: Professional & Vocational Industry & Industrial Studies
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"Management of Service Operations"
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Draws on aspects of management of manufacturing operations to show the interrelationship of operations throughout the supply chain. Tools and techniques for developing and implementing value adding strategies are provided and examples are drawn on to give practical advice on how to make more efficient use of resources. With illustrations. 2 rev ed. Paperback, 352 pages. Size: 246 x 189 mm. Weight: 706g.
Author: Wright, Nevan
ISBN: 1844800512
Publisher: Cengage Learning
Date: 2004 (United Kingdom)
Readership: General (Us: Trade) Industry & Industrial Studies
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"The Pebble and the Avalanche"How Taking Things Apart Creates Revolutions
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Takes a big picture look at what causes whole industries to change. The author shows how the Internet, the auto industry, music downloading, and more, are all connected by the same dynamic - disaggregation - and also shows why this dynamic is crucial to survival in the 21st century marketplace. Hardback, 200 pages. Size: 241 x 160 mm. Weight: 456g.
Author: Yudkowsky, Moshe
ISBN: 1576752941
Publisher: Berrett-Koehler
Date: 2005 (United States)
Readership: Professional & Vocational Industry & Industrial Studies
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"Competition for the Mobile Internet"
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As voice communications are substituted by data communications, software - rather than terminals or networks - has become the driver of the wireless industry. This book looks at the specialization of services, benefits of the mobile Internet, controversial license auctions in several lead markets, dated or mistaken regulatory policies, and more. With illustrations. Hardback, 230 pages. Size: 234 x 156 mm. Weight: 522g.
Author: (Steinbock, Dan, ed.)
ISBN: 140207056X
Publisher: Kluwer Academic Publishers Group
Date: 2003 (Netherlands)
Readership: Professional & Vocational Information Technology Industries
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"Empirical Studies of Programmers"Fifth Workshop on Empirical Studies of Programmers
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"Human-Computer Interaction Series" series; This volume looks at the obvious trend in the computing evolution from studies of student programmers and toward studies of real programmers performing real programming tasks. Hardback, 232 pages. Weight: 655g.
Author: (Cook, Curtis R., ed.)
ISBN: 1567500889
Publisher: Intellect Books
Date: 1994 (United Kingdom)
Readership: Professional & Vocational Information Technology Industries
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"Official Introduction to the Itil Service Lifecycle Book"
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An official introduction to the newly adopted structure, this guide explains the basic concept of IT service management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. With illustrations. Paperback, 238 pages. Weight: 715g.
Author:
ISBN: 0113310617
Publisher: Stationery Office Books
Date: 2007 (United Kingdom)
Readership: Professional & Vocational Information Technology Industries
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"Open Sources"Voices From the Open Source Revolution
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In this text, leaders of Open Source come together to discuss the new vision of the software industry they have created, through essays that explain how the movement works, why it succeeds, and where it is going. With illustrations, ports.. Paperback, 288 pages. Size: 233 x 178 mm. Weight: 540g.
Author: (Dibona, Chris, ed.)
ISBN: 1565925823
Publisher: O'reilly Media, Inc, Usa
Date: 1999 (United States)
Readership: Professional & Vocational Information Technology Industries
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"Secrets of the Game Business"
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"Charles River Media Game Development (Paperback)" series; Written for anyone interested in learning about how the game business works, provides insights from industry pros into the ins and outs of bringing a commercial game to market. With illustrations. 2 rev ed. Paperback, 375 pages. Size: 235 x 189 mm. Weight: 188g.
Author: (Laramee, Francois Dominic, ed.)
ISBN: 1584503998
Publisher: Cengage Learning
Date: 2005 (United States)
Readership: General (Us: Trade) Information Technology Industries
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"Test and Analysis of Web Services"
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Features contributions by academic and industrial research groups which are structured into four parts on: static analysis to acquire insight into how the system is supposed to work; testing techniques to sample its actual behavior; monitoring to probe its operational performance; and nonfunctional requirements like reliability and trust. With 140 black & white illustrations, 15 black & white tables, 48 black & white halftones, 95 black & whi. Hardback, 488 pages. Size: 235 x 155 mm. Weight: 837g.
Author: (Baresi, Luciano, ed.)
ISBN: 3540729119
Publisher: Springer-Verlag Berlin and Heidelberg Gmbh & Co. Kg
Date: 2007 (Germany)
Readership: Professional & Vocational Information Technology Industries
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"Digital Phoenix"Why the Information Economy Collapsed and How It Will Rise Again
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Tells the information economy's formative histories: the Microsoft antitrust trial, the open-source movement, and the advent of digital music. This book shows us how the information economy, in fact, can make us all rich - as consumers and producers, if not as investors. New ed. Paperback, 368 pages. Size: 227 x 155 mm. Weight: 505g.
Author: Abramson, Bruce
ISBN: 0262511967
Publisher: Mit Press Ltd
Date: 2006 (United States)
Readership: Professional & Vocational Information Technology Industries
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"Web Services"Concepts, Architectures and Applications
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"Data-Centric Systems and Applications" series; Like many other incipient technologies, Web services are surrounded by a tremendous level of noise. This title describes the fundamental concepts behind the notion of Web services and presents them as the natural evolution of conventional middleware, necessary to meet the challenges of the Web and of B2B application integration. With 143 illus.. Hardback, 374 pages. Size: 230 x 164 mm. Weight: 662g.
Author: Alonso, Gustavo Casati, Fabio Kuno, Harumi Machiraju, Vijay
ISBN: 3540440089
Publisher: Springer-Verlag Berlin and Heidelberg Gmbh & Co. Kg
Date: 2003 (Germany)
Readership: Professional & Vocational Information Technology Industries
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"Computer Networking Illuminated"
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"Jones and Bartlett Illuminated" series; Appropriate for technical college courses, this textbook introduces the concepts of signaling and electronic transmission, describes the protocols used for data communication, and explains the domain name system. The final section walks through the installation of a Windows Server 2000 network operating system, management of user access and With illustrations. Paperbackack of pr. Paperback, 832 pages. Size: 231 x 188 mm. Weight: 1402g.
Author: Barrett, Diane King, Todd
ISBN: 0763726761
Publisher: Jones and Bartlett Publishers, Inc
Date: 2004 (United States)
Readership: General (Us: Trade) Information Technology Industries
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"Guanxi"
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Tells the story of the juggernaut research lab that underpins Microsoft's relationship with China. This work moves between Beijing and the Microsoft headquarters in Redmond, WA, and follows the lab's emergence as a centre of excellence for Chinese computer science. It also explores the ramifications of China's technological progress. New ed. Paperback, 336 pages. Size: 198 x 129 mm. Weight: 505g.
Author: Buderi, Robert Huang, Gregory T.
ISBN: 0099502860
Publisher: Arrow Books Ltd
Date: 2007 (United Kingdom)
Readership: Professional & Vocational Information Technology Industries
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