Quality Assurance (Qa) & Total Quality Management (Tqm)


"Iso 14001 Environmental Certification"

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Written mainly for smaller companies, this work explains how to achieve the ISO 14001 Environmental Certification. It includes a sample manual and sample registers and procedures. It also covers the developments in the interpretation of the standard, and changes in related legislation, such as the EU's Eco-Management and Audit Scheme (EMAS). With illustrations. 2 rev ed. Paperback, 272 pages. Size: 297 x 210 mm. Weight: 735g.
Author:  Edwards, A.J.
ISBN:  0750661003
Publisher:  Elsevier Science & Technology
Date:  2003  (United Kingdom)
Readership:  Professional & Vocational Quality Assurance (Qa) & Total Quality Management (Tqm)

"Lean Six Sigma Guidebook"

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A work relevant to any industry, this guidebook, accompanied with a CD-ROM, is intended to be used by management and employees. This work is broken down into easily understood modules, full of video clips, animations, and interactivity. Module 1 introduces the reader to the idea of a lean (highly efficient and cost-effective) enterprise. With b/w illus. Paperback, 236 pages. Size: 230 x 155 mm. Weight: 389g.
Author:  Fisher, Dennis Farb, Daniel Gordon, Bruce
ISBN:  1594912440
Publisher:  Universityofhealthcare
Date:  2005  (United States)
Readership:  Professional & Vocational Quality Assurance (Qa) & Total Quality Management (Tqm)

"Top Class Competitors"

How Nations, Firms and Individuals Succeed in the New World of Competitiveness

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Defines competitiveness as the ability of a nation, company or individual to manage a set of disparate competencies to achieve prosperity. Exploring how competitiveness works, this work shows why competitiveness is the most powerful tool available to unleash new levels of prosperity for nations, profit for companies and success for people. With illustrations. Hardback, 288 pages. Size: 236 x 180 mm. Weight: 554g.
Author:  Garelli, S.
ISBN:  0470025697
Publisher:  John Wiley and Sons Ltd
Date:  2006  (United Kingdom)
Readership:  Professional & Vocational Quality Assurance (Qa) & Total Quality Management (Tqm)

"What is Lean Six Sigma?"

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Provides an introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers. Packed with diagrams, cartoons, and real-life examples, this book reveals the four keys of Lean Six Sigma and how they apply to your own job: improve your processes; work together for maximum gain; and more. With illustrations. Paperback, 96 pages. Size: 223 x 149 mm. Weight: 169g.
Author:  George, Michael L. Rowlands, David Kastle, Bill
ISBN:  007142668X
Publisher:  McGraw-Hill Education - Europe
Date:  2003  (UK)
Readership:  Research/Professional Quality Assurance (Qa) & Total Quality Management (Tqm)

"How to Eat an Elephant"

A Slice-By-Slice Guide to Total Quality Management

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With 1. 3 rev ed. Paperback, 228 pages. Size: 216 x 140 mm. Weight: 296g.
Author:  Gilbert, John
ISBN:  1903500117
Publisher:  Liverpool Business Publishing
Date:  2004  (United Kingdom)
Readership:  General (Us: Trade) Quality Assurance (Qa) & Total Quality Management (Tqm)

"Transformative Quality"

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Shows readers the way forward in the gargantuan task of transforming health care quality in America. This title demonstrates how pioneering organizations are combining new tools with a new way of thinking to reinvent the way we deliver health care services in this country. With 9 black & white illustrations. Hardback, 174 pages. Weight: 440g.
Author:  Hagland, Mark
ISBN:  1420084925
Publisher:  Taylor & Francis Inc
Date:  2008  (United States)
Readership:  Professional & Vocational Quality Assurance (Qa) & Total Quality Management (Tqm)

"Managing Quality"

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"Expressexec" series; With ill.. Paperback, 136 pages. Size: 172 x 124 mm. Weight: 128g.
Author:  Hamson, Ned Zuckerman, Amy
ISBN:  1841122211
Publisher:  John Wiley and Sons Ltd
Date:  2002  (United Kingdom)
Readership:  General (Us: Trade) Quality Assurance (Qa) & Total Quality Management (Tqm)

"Six Sigma for Financial Services"

How Leading Companies Are Driving Results Using Lean, Six Sigma and Process Management

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Applying Six Sigma to mission-critical financial operations is the focus of process improvement. This book delivers the framework and tools needed to conduct operations at the highest level of performance and precision. Hardback, 280 pages. Size: 231 x 154 mm. Weight: 788g.
Author:  Hayler, Rowland Nichols, Michael
ISBN:  0071470379
Publisher:  McGraw-Hill Education - Europe
Date:  2006  (United States)
Readership:  Professional & Vocational Quality Assurance (Qa) & Total Quality Management (Tqm)

"Quality Management Essentials"

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Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. This book is an introduction to the fundamentals of quality management. It helps you understand how to apply the principles to achieve success in the most simple to complex situations. With illustrations. Paperback, 216 pages. Size: 234 x 156 mm. Weight: 505g.
Author:  Hoyle, David
ISBN:  0750667869
Publisher:  Elsevier Science & Technology
Date:  2006  (United Kingdom)
Readership:  Professional & Vocational Quality Assurance (Qa) & Total Quality Management (Tqm)

"Hoshin Kanri"

The Strategic Approach to Continuous Improvement

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Shows readers how to develop a dynamic vision for continuous improvement; to implement effective policies to support it; to link key performance indicators to Six Sigma, Lean Manufacturing and Kaizen and to sustain a strategy-led programme for improving business performance. With illustrations. Hardback, 300 pages. Size: 244 x 172 mm. Weight: 823g.
Author:  Hutchins, David
ISBN:  0566087405
Publisher:  Gower Publishing Ltd
Date:  2008  (United Kingdom)
Readership:  Professional & Vocational Quality Assurance (Qa) & Total Quality Management (Tqm)

"Six Sigma+Lean Toolset"

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Schmitz, Astrid (trans.) Presents the Six Sigma+Lean approach that combines the tried-and-tested tools of both worlds, which are linked together systematically in the proven DMAIC process model. This toolset is a comprehensive collection of the relevant Six Sigma+Lean tools necessary for successful project work. With 109 black & white illustrations, 95 black & white tables, 27 black & white halftones, 82 black & whi. Hardback, 324 pages. Weight: 788g.
Author:  John, Alexander Meran, Renata Roenpage, Olin Staudter, Christian (Lunau, Stephan, ed.)
ISBN:  354032349X
Publisher:  Springer-Verlag Berlin and Heidelberg Gmbh & Co. Kg
Date:  2008  (Germany)
Readership:  Professional & Vocational Quality Assurance (Qa) & Total Quality Management (Tqm)

"100 Methods for Total Quality Management"

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The 100 methods presented in this introductory guide all relate to the implementation in organizations of the philosophy and practices of Total Quality Management. This book covers: idea generation; data collection; data analysis; data display; decision-making; and team work. With tables, figures, indexes, bibliography. Paperback, 244 pages. Size: 234 x 156 mm. Weight: 408g.
Author:  Kanji, G.K. Asher, Mike
ISBN:  0803977476
Publisher:  Sage Publications Ltd
Date:  1996  (United Kingdom)
Readership:  Tertiary Education (Us: College) Quality Assurance (Qa) & Total Quality Management (Tqm)

"The Process Edge"

Creating Value Where It Counts

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Aims to prove that business process improvement is not a fad. This book addresses the backlash against process movements like reengineering, by explaining why businesses can decline even as process reform is creating dramatic efficiencies and savings. It presents an economic model for deciding which business processes are worth the investment. With index. Hardback, 208 pages. Size: 236 x 160 mm. Weight: 480g.
Author:  Keen, Peter G.W.
ISBN:  0875845886
Publisher:  Harvard Business School Publishing
Date:  1997  (United States)
Readership:  General (Us: Trade) Quality Assurance (Qa) & Total Quality Management (Tqm)

"Quality Management Demystified"

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"Demystified" series; Provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma. With ill. Paperback, 320 pages. Size: 228 x 182 mm. Weight: 645g.
Author:  Kemp, Sid
ISBN:  0071449086
Publisher:  McGraw-Hill Education - Europe
Date:  2008  (United States)
Readership:  Professional & Vocational Quality Assurance (Qa) & Total Quality Management (Tqm)

"Scorecard Best Practices"

Design, Implementation, and Evaluation

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Shows readers how to bridge the gap between Scorecard theory and application through hands-on experiences and useful case studies. With illustrations. Hardback, 208 pages. Size: 236 x 164 mm. Weight: 394g.
Author:  Lawson, Raef A. Desroches, Denis Stratton, William O. Hatch, Toby
ISBN:  0470129468
Publisher:  John Wiley and Sons Ltd
Date:  2007  (United Kingdom)
Readership:  Professional & Vocational Quality Assurance (Qa) & Total Quality Management (Tqm)

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