Daleside Books, recognizes the importance of protecting the privacy of all information provided to us by our customers. We created this policy with a fundamental respect for our customers' right to privacy and to guide our relationships with our customers. This privacy statement discloses the practices for all products and services presented by our website.
Information Collection and Use
Other than a visitor's IP address, our web server does not automatically collect any personally-identifiable information. The statistics we collect are used to monitor operations and/or report on activity. Information we obtain is never shared with any other organizations for commercial purposes.
In general, the only personally identifying information that we collect and store about you is the information that you have chosen to provide to us. For example, if you place an order with us, we may collect your name, mailing address, and credit card information so that we can process your order. Note that credit card information is not retained after the fact; i.e. we do not keep your card information "on file" and you must provide us with fresh information each time you place an order. This is for your protection as well as ours.
In addition, if you contact us via phone or send us an e-mail message requesting information about us or otherwise ask us a question, we may collect your name, phone number, address, e-mail address and other personal information so that we can respond to your request or question. We may also from time to time send you correspondence regarding products and services that we believe may be of interest to you.
Registration and Ordering
Registration is not required to enter our web site. When signing up for certain selected services (email bulletins, books and materials searches, appraisals) users/customers will be asked to register. During registration, users are required to give their contact information. This information is used to contact the user if there is difficulty processing their order or request.
For our services that require payment (i.e., the purchase of books and other products), we must often collect credit card information (account name, number, expiration date). This information is used for billing and shipping purposes only and is never otherwise shared under any circumstances.
Communications with Us
We offer features where users can submit information to us. Requests are forwarded internally within Daleside Books as needed in order to best respond to a specific request. We may retain emails sent to us for our internal administrative purposes and to help us better serve our customers.
Communications from Us: Product Offering Updates
We offer our users the option to receive information about our company and about new titles and materials available. Users can also choose not to receive these communications.
With Whom Your Information Is Shared
We do not share personally identifiable information or any user contact information with any other parties. We may from time to time share aggregate information, which is not personally identifiable, with others, such as site usage and demographic data, but this never includes any personal information.