Daleside Books has taken every possible step to ensure that you can shop safely in the knowledge that your name, address, credit card details, and other information are all 100% safe. It is very important to us that our customers feel they can shop with confidence. Thanks to our stringent security, no credit card or debit card fraud has ever resulted from making an online purchase with Daleside Books,
We have taken all possible steps to secure your credit card details by using high grade Secure Socket Layer (SSL) for all transactions involving information passed between your computer and our server. SSL encrypts the data so that no-one will be able to access the data in its original format. When you are on a secure part of our website, you will see the "padlock" icon in your borswer, which confirms that any information you send will be in a secure format.
Note that credit card information is not retained after the fact; i.e. we do not keep your card information "on file" and you must provide us with fresh information each time you place an order. This is for your protection as well as ours. Please note that in the event of unauthorised use of your card, you should notify your card provider, in accordance with their own recovery procedures.